Intranet case studies
Intranet case studies are often hard to obtain, due to the internal nature of the projects (by definition). If you are aware of other case studies, please suggest them.
- Case study: Hunter Health intranet - Review of the Hunter Health intranet, which generated a wealth of strategic and tactical recommendations.
- Five intranet reviews, five different results - This case study presents the findings from five intranet reviews across a range of organisations, each with very different results.
- Intranet case study: Atomic Energy Employee Portal - Case study from Atomic Energy of Canada Ltd, presented to the 2006 Information Highways conference in Toronto.
- Managing the Knowledge Behind Business Decisions through User-Centered Design (PDF) - Provides a case study of the user-centred redesign of Ernst & Young's KWeb intranet.
- Metadata based search and browse functionality on the NSW Office of Fair Trading intranet: a case study (PDF) - To maximise the chances of searchers finding relevant information, and to provide flexibility in search options, we developed and implemented metadata driven search and browse functions. This case study describes the standards, tools and technology we used and how metadata was manipulated to retrieve information in a number of different ways.
- Onomi: Social Bookmarking on a Corporate Intranet (PDF) - We describe a technology exploration of social bookmarking within a closed, corporate environment. We hypothesize that such a tool would be valuable for information sharing, information management, and social networking in our organization.
- Simple and advanced 'whole of site' searching: user behaviour on a government agency intranet: a short case study (PDF) - explores the use of 'simple' and 'advanced' search, providing concrete metrics and figures.
- User-centred redesign of the FaCS intranet - FaCS applied user-centred techniques in the redevelopment of their large Government intranet, and it serves as a useful model for other organisations looking to tackle the same issues.
- Using wikis on the intranet: The British Council case study - This article describes how wikis are used in the Singapore branch of the British Council and highlights the characteristics of the work practices that accommodate them.
Missed any case studies? Send your suggestions
